If you’re building or renovating, there are a couple of things your builder needs to do to prepare your home for fibre broadband.
Fibre broadband services operate over specific network infrastructure. Similar to preparing power cables or water pipes, fibre broadband infrastructure needs to be installed from the property boundary into your home. We recommend doing this work while your home is being built or renovated, as it will mean less disruption down the line and will ensure your home is set-up to meet your future connectivity needs.
To follow our recommendations to make sure your home is fibre-ready, check out our guide on how to prepare a new or renovated home for fibre broadband here.
Call us on 0800 434 273 to request your lead-in with at least 48 hours' notice.
A fibre lead-in is the red micro-tubing that will carry the fibre from your property boundary to the outside wall of your home. Enable provides a free underground lead-in for properties in our coverage area and we'll install it whilst the service trench is open. When requesting a fibre lead-in please provide 48 hours' notice, as well as the length of the service trench. The trench should be open and accessible for our team when they arrive on site. When your home is ready to be connected, we'll blow the fibre through this lead-in.
Please note we require specific industry-standard trench specifications to be met. For details on our requirements, you can read more information in our dedicated Help Centre article here.
Your electrician will install structured wiring, a home distribution box and internal fibre conduit.
We recommend installing Cat6 ethernet cabling (speak to your electrician for more information) that travels out through a central hub called a home distribution box.
Please note the home distribution box (media panel) can be affected by heat. Don't install it in the ceiling or where it can be susceptible to high temperatures.
Make sure your electrician installs an internal fibre conduit from the outside of your house to your home distribution box. It’s also important to consider all the locations where you may need an Ethernet outlet, as well as whether you need outlets for your telephones (or will use an internet service provider that provides specialist internet phones). Not all alarm systems are designed to work over fibre, so consider this when choosing the most appropriate option for your home.
For more detailed information including all wiring diagrams please see Enable's cabling installation standards.
Once you’re ready to move in to your new or renovated home, contact your preferred internet service provider and place your order for Enable fibre broadband. Enable will then visit your home to install our network equipment and get you connected.